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Vitality Recruitment

Customer Service Officer

Call Centre & Customer Service

Posted 18/06/2026
Closes 02/07/2026

Brisbane - Southern Suburbs & Logan, Loganholme, Queensland

Full time

Not specified

Join a Team That Keeps Healthcare Moving

We're on the lookout for a switched-on Customer Service Officer to join a well-established medical equipment company based in Loganholme. This is a 6-month contract with real potential to extend for the right person — and an opportunity to step into a role where your work genuinely matters.

If you thrive in a fast-paced environment, love keeping things organised, and take pride in delivering great customer experiences — this one's for you.

Hours: 8:00am – 4:30pm | 38 hours per week | Flexible start and finish available
Free onsite parking provided

What You'll Be Doing

  • Being the first point of contact for customers — by phone and email

  • Managing inbound and outbound deliveries and freight

  • Creating and managing service jobs on the database

  • Generating quotes for customers

  • Booking and coordinating Outlook calendar appointments

  • Setting parts out and coordinating job flow

  • Planning and scheduling future servicing

You'll Be a Great Fit If You Have

  • A genuine passion for customer service — this is the heart of the role

  • Strong ability to follow and understand processes

  • Experience in admin, coordination, or a service-based environment

  • Confident phone manner and the ability to multitask under pressure

  • A positive, team-first attitude

What's In It For You

  • $27.00 per hour + superannuation

  • Warm culture

  • 6-month contract with potential to extend

  • Be part of an industry that supports healthcare in the community

  • Free onsite parking

  • Streamlined one-stage interview process

  • Supportive and experienced team around you

Ready to make your move? Apply now — interviews commencing immediately.

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.